Patient Services

Committed to providing comfortable lodging and personalized attention to our patients.

24-hour

EMERGENCY TELEPHONE

855-301-4111

Toll Free Call Center From USA

01-800-900-1133

Toll Free Call in mexico

The personal dedication from our Patient Services division goes further in order to ensure that the experience is perfect for our patients.

The Patient Service Department is committed to providing comfortable lodging and personalized attention to our patients.

International patients, as well as their families throughout their stay. You will be assisted by our international bilingual advisors.

If you speak a language other than English or Spanish, a member of our Patient Service department can arrange for an interpreter to assist you.

Some of the services offered by the Patient Service department of COSTAMED include:

  • Doctor and appointment guidance
  • Coordination of Emergency and Elective Medical Care
  • Worldwide repatriation of remains
  • Reservations for hotels or apartments
  • Flight reservations
  • Advice on cost estimates
  • Assistance in language interpretation
  • Religious service arrangements
  • Insurance company arrangements
  • Liaison with local authorities and consulates

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The largest hospital group in the mexican caribbean

AFFILIATIONS AND CERTIFICATIONS